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Build a better customer experience with Etsyhomes
We are building a cleaner, more dependable ecommerce experience for the home category. That means thoughtful merchandising, responsive support, and teams that care about getting the details right.
Work with purpose
We care about the experience customers have before, during, and after every order. Teams work together to keep shopping, delivery, and support reliable.
Build with ownership
We value practical thinking, clear communication, and people who take responsibility for improving the storefront and service experience.
Grow with the business
As the store evolves, roles can span operations, merchandising, customer support, ecommerce, content, and growth-focused work.
Career areas
Roles may evolve as the storefront grows, but these are the kinds of teams that typically support the business and customer journey.
Customer service
Support customers with order questions, delivery follow-up, return requests, and general policy guidance.
Operations & fulfillment
Help maintain order flow, shipment handling, internal coordination, and accuracy across fulfillment processes.
Merchandising & content
Improve product presentation, category curation, merchandising structure, and product-information quality.
Growth & storefront
Contribute to conversion, merchandising UX, support journeys, and better customer-facing experiences across the site.
Hiring process
- Apply with a short introduction and relevant experience.
- Initial review of role fit, communication, and practical strengths.
- Conversation focused on collaboration, ownership, and execution style.
- Final decision and next-step communication from the team.
Current opportunities
We may hire across support, operations, ecommerce, and content. If there is no posted opening that fits you, you may still reach out with your background and interests.
Customer Service Specialist
Remote / Flexible | Full time
Store Operations Coordinator
Remote / Hybrid | Full time
Merchandising Content Associate
Remote | Full time
Ecommerce Support Analyst
Remote | Full time
Interested in working with us?
Send a short introduction, relevant experience, and the kind of role you are looking for to [email protected]. We review outreach for future openings as the business grows.
Email careers